Troubleshoot and train with Screenr

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You know when you've got your volunteer calling in, frantic that the document you sent him isn't printing correctly, and you know that it's a matter of finding that one drop-down menu in Print Set-Up that would fix everything?

Or you're trying to show your consultant how poorly the website formats on your browser?

Or you'd like to give someone a remote introduction to a complicated spreadsheet?

These moments can be really frustrating, and can even derail projects for a time. But thanks to a new online tool, it never takes more than a minute or two from my day. Let me introduce you to Screenr.

When I'm faced with a problem like the ones above, I log into Screenr and take a quick screencast of what I'm doing. For example, in the case of a document printing incorrectly, I just click through Print Set-Up and narrate the steps. It's fast, it works, and then it lasts.

It's also a great tool for small training segments (say, to show people how to log into or navigate your internal Wiki, or how to use a new online tool your campaign is rolling out). At my day job at Capital Good Fund we have a whole library of training videos to share with new hires.

Have a favorite web tool to share? Tell us about it in the comments!

Libby Kimzey is Director of Programs at Capital Good Fund, a Candidate for State Representative District 8 in Rhode Island, and an NOI community member